{"id":57958,"date":"2016-07-07T09:31:43","date_gmt":"2016-07-07T09:31:43","guid":{"rendered":"https:\/\/rnoticias.com.mx\/Portal\/2016\/07\/07\/1-3-millones-de-reclamaciones-por-posible-fraude-en-1er-trimestre-del-ano\/"},"modified":"2016-07-07T09:31:43","modified_gmt":"2016-07-07T09:31:43","slug":"1-3-millones-de-reclamaciones-por-posible-fraude-en-1er-trimestre-del-ano","status":"publish","type":"post","link":"https:\/\/rnoticias.com.mx\/Portal\/2016\/07\/07\/1-3-millones-de-reclamaciones-por-posible-fraude-en-1er-trimestre-del-ano\/","title":{"rendered":"1.3 millones de reclamaciones por posible fraude en 1er trimestre del ano"},"content":{"rendered":"

Por Redacciòn<\/p>\n

La Comisión Nacional para la Protección y Defensa de los Usuarios de Servicios Financieros (CONDUSEF), dio a conocer que las Reclamaciones Imputables a un Posible Fraude en el primer trimestre de 2016, ascendieron a 1 millón 363 mil 271, cifra que representa 60% más que en el mismo periodo del 2015.<\/span><\/p>\n

\n\n\n\n\n\n\n
\n

 <\/span><\/strong><\/p>\n<\/td>\n

\n

2012<\/span><\/strong><\/p>\n<\/td>\n

\n

2013<\/span><\/strong><\/p>\n<\/td>\n

\n

2014<\/span><\/strong><\/p>\n<\/td>\n

\n

2015<\/span><\/strong><\/p>\n<\/td>\n

\n

2016<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Reclamaciones totales<\/span><\/p>\n<\/td>\n

\n

1,029,116<\/span><\/strong><\/p>\n<\/td>\n

\n

1,092,031<\/span><\/strong><\/p>\n<\/td>\n

\n

996,591<\/span><\/strong><\/p>\n<\/td>\n

\n

1,222,885<\/span><\/strong><\/p>\n<\/td>\n

\n

1,818,955<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Posible Fraude*<\/span><\/p>\n<\/td>\n

\n

682,262<\/span><\/strong><\/p>\n<\/td>\n

\n

714,027<\/span><\/strong><\/p>\n<\/td>\n

\n

711,392<\/span><\/strong><\/p>\n<\/td>\n

\n

849,619<\/span><\/strong><\/p>\n<\/td>\n

\n

1,363,271<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Índice Posible Fraude<\/span><\/strong><\/p>\n<\/td>\n

\n

66%<\/span><\/p>\n<\/td>\n

\n

65%<\/span><\/p>\n<\/td>\n

\n

71%<\/span><\/p>\n<\/td>\n

\n

69%<\/span><\/p>\n<\/td>\n

\n

75%<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

 <\/span><\/p>\n

El monto reclamado por los clientes de la banca en México debido a un posible fraude asciende a 3 mil 072 millones 264 mil 732 pesos, y la principal causa de reclamación son los cargos no reconocidos por consumos no efectuados.<\/span><\/p>\n

Cabe señalar que las reclamaciones imputables a un presunto fraude las entendemos como aquellas en donde el usuario manifiesta <\/span>consumos no reconocidos por robo o extravío del plástico<\/span>, la clonación de la banda magnética, las compras remotas o ventas por teléfono o internet, las transferencias electrónicas no reconocidas, el robo de identidad o falsificación de datos personales y las prácticas engañosas para obtener datos en cajeros automáticos.<\/span><\/p>\n

Las instituciones financieras que registraron un mayor número de reclamaciones por este concepto son: BBVA Bancomer (316,135), Banamex (296,885) y Banco Azteca (264,089).<\/span><\/p>\n

Índice de Posible Fraude por Banco<\/span><\/strong><\/p>\n

\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
\n

Banco<\/span><\/strong><\/p>\n<\/td>\n

\n

Reclamaciones <\/span><\/strong><\/p>\n

totales<\/span><\/strong><\/p>\n<\/td>\n

\n

Reclamaciones imputables a un Posible Fraude*<\/span><\/strong><\/p>\n<\/td>\n

\n

Índice Posible Fraude<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Banamex<\/span><\/p>\n<\/td>\n

\n

450,552<\/span><\/p>\n<\/td>\n

\n

296,885<\/span><\/p>\n<\/td>\n

\n

66%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

BBVA Bancomer<\/span><\/p>\n<\/td>\n

\n

447,220<\/span><\/p>\n<\/td>\n

\n

316,135<\/span><\/p>\n<\/td>\n

\n

71%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Banco Santander<\/span><\/p>\n<\/td>\n

\n

274,791<\/span><\/p>\n<\/td>\n

\n

217,655<\/span><\/p>\n<\/td>\n

\n

79%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Banco Azteca<\/span><\/p>\n<\/td>\n

\n

268,798<\/span><\/p>\n<\/td>\n

\n

264,089<\/span><\/p>\n<\/td>\n

\n

98%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

BanorteIXE<\/span><\/p>\n<\/td>\n

\n

106,754<\/span><\/p>\n<\/td>\n

\n

75,909<\/span><\/p>\n<\/td>\n

\n

71%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

HSBC México<\/span><\/p>\n<\/td>\n

\n

67,647<\/span><\/p>\n<\/td>\n

\n

48,640<\/span><\/p>\n<\/td>\n

\n

72%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Banco Inbursa<\/span><\/p>\n<\/td>\n

\n

63,880<\/span><\/p>\n<\/td>\n

\n

44,413<\/span><\/p>\n<\/td>\n

\n

70%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

BanCoppel<\/span><\/p>\n<\/td>\n

\n

46,364<\/span><\/p>\n<\/td>\n

\n

37,752<\/span><\/p>\n<\/td>\n

\n

81%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Scotiabank<\/span><\/p>\n<\/td>\n

\n

38,005<\/span><\/p>\n<\/td>\n

\n

22,490<\/span><\/p>\n<\/td>\n

\n

59%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

American Express<\/span><\/p>\n<\/td>\n

\n

22,529<\/span><\/p>\n<\/td>\n

\n

20,737<\/span><\/p>\n<\/td>\n

\n

92%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Banco Invex<\/span><\/p>\n<\/td>\n

\n

10,534<\/span><\/p>\n<\/td>\n

\n

7,368<\/span><\/p>\n<\/td>\n

\n

70%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Banco del Bajío<\/span><\/p>\n<\/td>\n

\n

6,177<\/span><\/p>\n<\/td>\n

\n

2,986<\/span><\/p>\n<\/td>\n

\n

48%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Banca Afirme<\/span><\/p>\n<\/td>\n

\n

5,909<\/span><\/p>\n<\/td>\n

\n

2,936<\/span><\/p>\n<\/td>\n

\n

50%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Banregio<\/span><\/p>\n<\/td>\n

\n

4,329<\/span><\/p>\n<\/td>\n

\n

2,844<\/span><\/p>\n<\/td>\n

\n

66%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Banco Famsa<\/span><\/p>\n<\/td>\n

\n

2,265<\/span><\/p>\n<\/td>\n

\n

1,149<\/span><\/p>\n<\/td>\n

\n

51%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Banco Multiva<\/span><\/p>\n<\/td>\n

\n

1,881<\/span><\/p>\n<\/td>\n

\n

695<\/span><\/p>\n<\/td>\n

\n

37%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Cibanco<\/span><\/p>\n<\/td>\n

\n

369<\/span><\/p>\n<\/td>\n

\n

145<\/span><\/p>\n<\/td>\n

\n

39%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Consubanco<\/span><\/p>\n<\/td>\n

\n

243<\/span><\/p>\n<\/td>\n

\n

114<\/span><\/p>\n<\/td>\n

\n

47%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Banca Mifel<\/span><\/p>\n<\/td>\n

\n

225<\/span><\/p>\n<\/td>\n

\n

120<\/span><\/p>\n<\/td>\n

\n

53%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Banco Autofin<\/span><\/p>\n<\/td>\n

\n

126<\/span><\/p>\n<\/td>\n

\n

23<\/span><\/p>\n<\/td>\n

\n

18%<\/span><\/strong><\/p>\n<\/td>\n<\/tr>\n

\n

Compartamos<\/span><\/p>\n<\/td>\n

\n

102<\/span><\/p>\n<\/td>\n

\n

<span style="font-size: 10<\/p>\n","protected":false},"excerpt":{"rendered":"

1.3 MILLONES DE RECLAMACIONES POR POSIBLE FRAUDE DE LOS CLIENTES DE LA BANCA EN EL 1ER TRIMESTRE DEL ANO<\/p>\n","protected":false},"author":1,"featured_media":57959,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[172],"tags":[427],"class_list":["post-57958","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nacional","tag-condusef"],"jetpack_featured_media_url":"https:\/\/rnoticias.com.mx\/Portal\/wp-content\/uploads\/2025\/01\/1467909103_co.jpg","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/rnoticias.com.mx\/Portal\/wp-json\/wp\/v2\/posts\/57958","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rnoticias.com.mx\/Portal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rnoticias.com.mx\/Portal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rnoticias.com.mx\/Portal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rnoticias.com.mx\/Portal\/wp-json\/wp\/v2\/comments?post=57958"}],"version-history":[{"count":0,"href":"https:\/\/rnoticias.com.mx\/Portal\/wp-json\/wp\/v2\/posts\/57958\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rnoticias.com.mx\/Portal\/wp-json\/wp\/v2\/media\/57959"}],"wp:attachment":[{"href":"https:\/\/rnoticias.com.mx\/Portal\/wp-json\/wp\/v2\/media?parent=57958"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rnoticias.com.mx\/Portal\/wp-json\/wp\/v2\/categories?post=57958"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rnoticias.com.mx\/Portal\/wp-json\/wp\/v2\/tags?post=57958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}